Return policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at help@sockverses.com.
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at help@sockverses.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so that we can evaluate the issue and make it right.

Non-Returnable Items

The following items cannot be returned:

Items marked as FINAL SALE / CLEARANCE / PROMOTIONAL
Items returned without proof of purchase

Partial refunds may be granted in certain situations, including but not limited to:

Items with obvious signs of use
Items not in original condition, damaged, or missing parts not due to our error
Items returned more than 30 days after delivery

Refunds

We will notify you once we’ve received and inspected your return and inform you whether your refund has been approved.
If approved, your refund will be automatically processed to your original payment method.

30-Day Refund Policy

For any reason, undamaged products can be fully refunded within 30 days after delivery to the shipping address.
Once the item is returned to our warehouse and passes inspection, the refund process will begin.

Refund Process

Contact help@sockverses.com to request a refund.
Our support team will reply within one business day.
After confirmation, you will receive return instructions and address details.
Return the item as instructed.
After the item is received, refunds will be processed within 3 business days.

Notes

Returns must include all accessories
Items must include original packaging
For warranty claims not related to product quality, the buyer is responsible for return shipping costs
If the product does not meet the requirements above, the return request may be rejected

Refund requests under the 30-day return policy expire 30 days after the warranty claim is made.
For non-quality-related issues with expired warranties, returns will not be processed.